If you’re not using social media for marketing, your company is without a doubt missing out on many opportunities.
It doesn’t matter what you’re selling or which market you’re trying to attract, platforms like Facebook, Twitter, and Instagram can do wonders for your company. Let’s discuss the five key benefits of using social sites in marketing.
1. Boosted SEO
Search engine optimization is critical when it comes to increasing the visibility of your site, but just taking advantage of keywords on your website won’t cut it, especially when you have so many other platforms and opportunities to use these keywords and phrases. Facebook, Twitter, Instagram, and other social platforms can ultimately boost your SEO, thus boosting your search ability.
2. Increased Brand Recognition
Going hand-in-hand with a boost in SEO, utilizing social sites will improve your company’s brand recognition. With at least three new platforms (Facebook, Twitter, Instagram) hosting your company name and products, you better believe someone new is going to stumble across it. Users who have previously come across your company will see it a second, third, or even fourth time. This kind of exposure and ultimate recognition is nothing but beneficial for your company.
3. Better Customer Relationships
Consumers can stop by your website and gather information or buy your goods, but are you really building a relationship with them? Through social platforms, it’s really easy to build a unique relationship with customers. You have a whole new platform where you can give information, but you can also receive direct feedback from customers too. It’s a great way to get to know your customers as you can see their posts, likes, comments, and pictures. What do they like or dislike? What posts or products do they share with their friends and family members? Social media is a great way to connect with consumers, and it’s also a great way to connect with other businesses for collaborations and projects. This interaction humanizes your companies in a way consumers are drawn to.
4. Targeted Ads
Social media ads are easy to customize, and therefore make it easier to target specific audiences. You can narrow your ads by a consumer’s location, purchase history, pages they’ve liked, or even their education.
5. Improved Customer Service
While it may not seem like a good thing to get immediate feedback, particularly poor feedback, social platforms give you the opportunity to provide great customer service. If something doesn’t work quite right or is lacking in quality, your customers will have an easily accessible way to tell you. Whether it’s a comment, tag, or tweet, you’ll be the first to know, which means you’ll be the first to deal directly with the customer and correct the issue. Customers love when they feel like their feedback is being heard, and social sites provide that opportunity.
Let REVITY Marketing Agency HELP
At REVITY Marketing Agency, we have a whole team of experts just waiting to help you reap the benefits of marketing your business with social media. From Facebook to Instagram, we know the ins and outs so you don’t have to. Contact us today to request a free marketing quote and take your first step toward optimizing your potential growth in this digital age.